Skip to main content
Setup JIRA

Setup Haystack for JIRA

Aika Apolinario avatar
Written by Aika Apolinario
Updated over a week ago


For JIRA integration, there are 3 high level steps

  1. Add Integration

  2. Get API Token

  3. Test & Save JIRA Integration

  4. Fetching data

Afterward, you’ll be able to see insights from JIRA directly on

You can find detailed instructions on each step below.

1. Add Integration

Open integrations page and click JIRA button.

You'll get a popup where we require the following information

  • Email

  • API Token

  • Base URL

2. Get API Token

You can get the API Token via Atlassian - Manage Profile - Security - API Tokens page. Alternatively you can use this link.

Press Create API Token and add a descriptive label like "Haystack". Afterwards press Create button.

Note: The user generating the API Token should have access to the related project.

You'll get a new token generated. Make sure to copy paste this since you won't be able to see it again.

3. Test & Save JIRA Integration

Paste the generated API Token to the Add JIRA Integration modal in Haystack. Fill out the Email and Base URL.


  • The email should be the email of the account where the token was generated.

  • You can check this article on how to find Base URL

Once all the information is entered, press Test & Save button.

You'll be redirect to Manage Projects tab. Make sure to select the projects you care about and click Save.

Once you refresh the page, you should see a row with JIRA Integration that should say 'Fetching'. This means the integration was successful.

4. Fetching data

Once the integration is successful it will 24 hours for Haystack to pull your data due to API limitations. Once this is done, you should be able to access all the JIRA reports on Haystack.

Did this answer your question?