Overview

For Opsgenie integration, there are 3 high level steps:

  1. Get API access key

  2. Add & test integration

  3. Fetching data

Afterward, you’ll be able to see insights from Opsgenie directly in North star metrics.

You can find detailed instructions on each step below.

1. Get API Access Key

To get the API access key, you need to go to your Opsgenie dashboard. Then hover over Settings in the top navbar and click on API Key Management

a. Create New API Key

b. Fill the name as “Used by Haystack”

c. Set access right as Read

d. Press Add API key

e. Store the API access key in a safe place

2. Add & Test Integration

Open integrations page and click Opsgenie card’s Add Integration button.

Now add the access key we have created in step 1 and press Test & Save.

Note: If using the EU instance of Opsgenie check the checkbox.

In case of success, you will see Opsgenie integration appearing in the table like so

3. Fetching Data

Once the integration is successful, email [email protected]. Our team will make sure all the data is successfully fetched. This process can take up to 24 hours.

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