Why is my Jira Project or Board is missing?

Cannot find JIRA project or board

Kan Yilmaz avatar
Written by Kan Yilmaz
Updated over a week ago

This is likely due to limited access in your JIRA integration. To fix this, update your JIRA Integration token by following the steps below!

  • Access Integration Settings

  • Update Integration Token

    • Generate a new token in JIRA with access to the specific board or project

  • Update Integration in Haystack

    • Paste the new token in Haystack's JIRA settings.


  • Verify Access

    • Check if you can now see the board or project.

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