Notifications are a powerful product feature in Haystack that allows you to prevent tech debt before it happens by alerting on risk factors and progress.

With both email and Slack channels supported, many teams use notifications as a low-friction way to spur conversation and tackle blockers quickly.

There are two types of notifications supported:

For further information on the notifications available in Haystack and how they can help your team, please see our dedicated article introducing Haystack Notifications.

If, after following these instructions, you experience difficulties using Slack notifications, please see our article dedicated to troubleshooting Slack Notifications.

Step 1: Go to Settings

Click on the 'Settings' tab in the left sidebar to open up Haystack settings.

Step 2: Then Go to Settings > Alerts

Step 3: Click "Add Slack Notification" or "Add Email Notification"

Click "Add Slack Notification" or "Add Email Notification" to create a new notification

Step 4: If it's Slack, Configure Slack - (Skip to Next Section If it's already configured)

Step 4a: Add Slack

Step 4b: Select Channel

Step 4c: Click "Apply"

Step 4d: Invite Bot to Channel

If you experienced any trouble configuring the Slack notifications, please consult our article dedicated to troubleshooting Slack Notifications.

Step 5: If it's Slack, Select Channels to send Notifications

Note: Teams generally find Slack notifications more valuable to spur conversations directly within Slack

Step 6: If its Email, add Email Recipients

Select "Daily" or "Weekly" Notifications.

Note: Most users have a daily & weekly notification set for each of their teams.

Select the day/s and the time you'd like to receive the notification.

Note: Weekly notifications calculate the past 7 days whereas daily notifications calculate the past 24 hours.

Choose which notifications you'd like to receive.

Note: If you're just starting out, we suggest you set all notifications initially.

Select which teams to watch. Haystack will send notifications based on these teams. Set teams to whichever teams you would like to receive notifications about.

Note: Although you can include multiple teams, most users create a separate notification for each team.

Step 11: You're Done!

You should now see a row for your new notification. Click on the 'Test Notification' to send a sample notification.

Check the following blogs: